CIPFA - Performance in Public Services: Social Research

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PLUS Pilot Survey

PLUS Pilot Survey

The Public Library Users Survey (PLUS) has been in existence since 1993, when it was first piloted by the then Committee on Public Library Statistics (CPLS). More than fifteen years on we are now embarking on an update to what is the sixth in the series. The emphasis of the questionnaire is evolving from collection of performance indicators  to a marketing tool, albeit with an eye to providing information to external bodies. This is especially true given the backdrop or political climate within which the pilot survey was conducted. For more information on PLUS surveys please click on the Libraries tab, for PLUS members downloads are available from the members area.

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