CIPFA - Performance in Public Services: Social Research
Plus
Report of the PLUS consultation 2011
In December 2011 we began a consultation exercise amongst PLUS members. A total of thirty-one indivduals provided us with feedback on whether the existing questions should be retained, modified or deleted and backed this up with some salient comments. We also asked what respondents thought might be the major issues affecting libraries over the next five years or so.
This report:
- Details the responses to the questions
- Shows the feedback comments salient to each question
- Provides the current thinking of the development group.
PLUS pilot survey 2012
A pilot exercise will be taking place late April / early May to evaluate a number of new questions alongside some established ones. New topics covered include:
- Primary method of transport to the library / area
- Own computer usage
- Living arrangements.
A number of other questions have been amended to bring them up to date, these include: how the library has helped and the question regarding economic activity / inactivity.
An example of the pilot questionnaire can be found below. Do note that this copy cannot be printed or edited in any way.
